Resources for Immediate Psychiatric Emergency Numbers

Pittsford Youth Services is not a crisis service and cannot provide immediate response or sessions if you are not a current client. 

Please utilize the following resources for urgent support if you are experiencing a mental health crisis, having thoughts of suicide or self-harm, or in an unsafe situation.

Immediate Psychiatric Emergency Numbers

Seeking help is a courageous first step.

211

The 211 helpline is a free, confidential, 24/7 service that connects people to local community resources for health, housing, food, and emergency support.

New York State 988 Suicide & Crisis Lifeline

The 988 Suicide & Crisis Lifeline connects you to trained crisis counselors 24/7. They can help anyone thinking about suicide, struggling with substance use, experiencing a mental health crisis, or any other kind of emotional distress. You can also call, text or chat 988 if you are worried about someone you care about who may need crisis support.

Brighter Days Pediatric Mental Health Urgent Care Center - 585-275-8686

The Brighter Days Pediatric Mental Health Urgent Care Center is the area’s first-ever walk-in mental health clinic for young people up to the age of 18, who can show up with no prior appointment to get care. The walk-in clinic offers evaluations and interventions to help young people and their families who are experiencing acute distress. Children must be accompanied by a caregiver for the duration of the walk-in visit.

Mobile crisis unit

The Mobile Crisis Team is a psychiatric emergency team serving anyone within Monroe County who is experiencing anxiety, distress, sadness, or emotional or behavioral difficulty that’s disrupting life. The team believes that mental health crisis services are best provided quickly and in a familiar place.

911

For immediate safety concerns, such as life-threatening situations and/or medical concerns, call 911 immediately.

To schedule an appointment, please contact our office at 585-264-0604.

Office hours: 10:00am - 2:00pm

Appointments are available at our office, with after-school and evening hours offered as needed.

Screening Form for New Patients

If you are a new patient: please complete a screening form to help us determine the best provider match for you. ​Please allow 5-7 days for follow up with you about making a connection or providing other recommendations. 

Support doesn’t stop after the first appointment.

Our team works closely with youth and families to provide consistent, compassionate care that strengthens confidence and well-being over time.